Effective Date: August 16, 2026
Website: https://elegantoverlays.com/
Business Name: Elegant Overlays
Business Phone Number: (772) 222-7504
Service Area: Vero Beach and nearby cities, Florida
1. Introduction
Welcome to Elegant Overlays (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://elegantoverlays.com/ or contact us regarding our microcement finishes and epoxy coatings installation services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.
2. Information We Collect
We collect information that you provide directly to us when you fill out our contact form or communicate with us, as well as information collected automatically through your use of our website.
A. Information You Provide Directly
When you request a quote or contact us through our website, we collect the following basic information:
- Full Name
- Phone Number
- Email Address
- Physical Address
- Additional Details / Messages (any project details, preferences, or notes you provide regarding your microcement or epoxy coating needs)
B. Information Collected Automatically
When you visit our website, certain data is collected automatically through cookies, log files, and tracking technologies. This includes:
- Log and Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and access times.
- Device Data: Information about the device you use to access our website.
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to analyze website traffic, understand user behavior, and optimize your experience. The tools we utilize include:
- Google Analytics: To measure website traffic and analyze how visitors interact with our pages.
- Facebook (Meta) Pixel: To track conversions from advertisements, optimize ads, and build targeted audiences.
- Google Search Console: To monitor website performance and indexing in Google search results.
- Microsoft Clarity: To capture behavioral insights, session recordings, and heatmaps to improve user experience on our site.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain features on our website.
4. How We Use Your Information
We use the information we collect for business and operational purposes, including:
- Providing Services: To respond to your inquiries, provide service quotes, and schedule microcement and epoxy coating installations in Vero Beach and surrounding areas.
- Communication: To contact you via phone, email, or mail regarding your project, estimates, or customer service requests.
- Website Improvement: To monitor and analyze trends, usage, and activities in connection with our website using analytics tools.
- Marketing & Advertising: To measure the effectiveness of our advertising campaigns via platforms like Facebook.
- Legal Compliance: To comply with applicable legal obligations and enforce our terms.
5. Sharing of Your Information
We do not sell, rent, or trade your personal data to third parties.
We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., IT hosting or communication tools), provided those parties agree to keep this information confidential.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
7. Your Choices and Privacy Rights
Depending on your location (such as residents of Florida), you may have certain rights regarding your personal information:
- Access or Update: You can request access to or correction of the personal information you have provided to us.
- Opt-Out of Communications: You can opt out of promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
- Cookie Management: You can manage or disable cookies directly through your web browser settings.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
- Business Name: Elegant Overlays
- Phone Number: (772) 222-7504
- Service Areas: Vero Beach and nearby cities, FL
- Website: https://elegantoverlays.com/
- Contact Page: https://elegantoverlays.com/contact-us/ (or update with your direct email/phone if preferred)